Job Description :

Job specs :

Objectives of this Scope of Work

• The main purpose of this position is to conduct business analysis on the delivery of information and communications technology (ICT) solutions for business, including but are not limited to:
• Identification of systems solutions to problems, bringing business and information technology (IT) together, translating business requirements into systems requirements and conveying the business requirements into the development space.
• Identifying solutions to business problems, focusing on business optimisation and investigating more efficient ways of working and organising resources to achieve business goals.
• Bringing together different elements of the business by performing a consolidation and innovation role in order to create new or different alternatives and solutions.

Scope of Services Definition The successful candidate will be responsible for the following key performance areas:

• Identifying stakeholders who are impacted by an initiative or share a common business need.
• Planning business analysis activities.
• Consulting with business to understand business objectives, drivers, functions and structures, and developing detailed workflow analyses.
• Consulting with business and technical stakeholders to elicit, analyse, communicate, document and validate requirements for changes to business processes or systems requirements.
• Investigating problems and proposing possible solutions by interacting with users, developers and other participating stakeholders.
• Analysing the feasibility of options, recommending viable solutions, validating these with stakeholders and developing the supporting business case.
• Working collaboratively with the business customer and technical stakeholders to document the specifications for a chosen solution in terms of information systems, processes and people requirements.
• Consulting with other specialists in the BSTD as to whether a ‘build’ or ‘buy’ approach would be most appropriate given the circumstances and working with the procurement division in respect of the necessary specifications to assess service providers’ suitability for ‘buy’ decisions.]
• Interacting with architects and developers to ensure the system is properly implemented, and monitoring whether requirements are being met.
• Managing the quality of the solution being deployed.
• Managing change requirements and specifications.
• Managing user acceptance testing (ensuring the deployed solution meets the business need).
• Developing user manuals.
• Training users on the new system

Competencies:

• Knowledge of the systems development life cycle (SDLC) (essential)
• Skilled in business process models analysis, design and documentation (essential)
• Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential)
• Skilled in using modelling tools (required)
•  Analytical thinking ability
•  Communication skills (verbal and written)
•  Facilitation skills
• Quality orientation
•  Negotiation skills
•  Interpersonal relationship building and maintaining skills
•  Presentation skills
•  Ability to build customer loyalty
•  Ability to work in a team
•  Motivated self-starter

Key deliverables:

• End to end Business Analysis and Process Re-engineering services, producing the following artefacts:
•  Feasibility Report;
• Business Analysis Work Plan;
• Business Requirements Specification Document;
• Functional Requirements Specification Document;
• Business Analysis Measure and Feedback Report;
• Business Process Modelling document; and
•  Training documentation; and
•  Training and knowledge transfer documentation