We have proudly conducted talkkathon, an Innovative Series on Digital Transformation.

At talkkaton our customers learnt how to create enterprise value, empower greater worker productivity, and make the overall business more efficient with next generation bots. 

talkkathon Highlights

talkk.ai’s stronghold in omni-channel is reinforced with the offering of humanoids and digital envoys, both of which add value – depending on the use case scenario.

Humanoid robots have specific capabilities, including autonomous navigation, AI-based facial recognition and speech recognition. These capabilities make the humanoid unique. It can automate many of a business’s standard and administrative functionalities.

Humanoids and digital envoys are the best option for marketing campaigns, attracting more steps to the stores, events and conferences, digital motivators and high-end technology functions.

We have developed three variants of humanoid robots and there will be more variants in the near future.

There is great demand for these applications in the hospitality industry, at airports for security, and even within the e-learning space as the education sector looks to technology to work around logistical issues.

Digital envoys or ambassadors can be personified for any of your motivators or influencers. They can be used by businesses to extend their virtual presence, engage with employees, clients and partners at any point.

In practice, these envoys could serve as first-line customer service agents. For example, ready to engage with the market at the touch of a button – not clinical or robotic, based rather on features and characteristics that are ‘human-like’ and recognisable.

As to the ongoing debate around a perceived threat of AI and robotics to people’s jobs. We at eSoft strongly believe that this is an enhancement to human job functions. In fact, humanoids and digital envoys only serve to enhance job efficiencies and help with tasks. They are considered an asset to the overall functionality of any business operation.

talkklite Usecases

• Go Digital
• Frequently Asked Questions (Text / Images/ Media)
• Customer Service
• Lead Capturing
• Live Chat
• Feedback
• Email & SMS Marketing

talkklite Features & Benefits

• Create  your Bot in less than 30 minutes
• Brand  your Bot
• Train your Bot with questions and answers
• Live Chat
• Customer can scan the  QR code & start chatting
• Customer Conversation History
• Train the Bot 
• Analytics & Detailed Insights